PLEASE READ THE FOLLOWING TERMS AND CONDITIONS AS WELL AS OUR PRIVACY POLICY, SHIPPING AND RETURNS POLICY AND DISCLAIMERS CAREFULLY BEFORE USING THIS WEBSITE.

These terms and conditions (Terms and Conditions) and any documents referred to in it makes up the terms which apply to your use of our website livaronia.com (the “Website”), whether as a guest or as a registered user. We define the use of our website as accessing, browsing, or registering to use our site.

We are committed to providing a great service to the users of our Website as well as those who continue on to purchase our Products or Services, together referred to hereunder as the “Services”. Please read these terms and conditions carefully before you start to use our Website, as these will apply to your use of our Website.

We seek to explain to you in the clearest way possible and by using our Website, you confirm that you accept these terms and conditions in addition to agreeing to comply with them. If you do not agree to these terms and conditions, you must not use our Website.

www.livaronia.com is a website owned and operated by Liv Aronia trading under The Rennix Limited (“We”), a limited company registered in England and Wales under company number 11919660 and with registered office at 85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom. Our VAT number is 340 0417 54. Our email address is: hello@livaronia.com

By placing an order through our Website, you warrant that:

• You are legally capable of entering into binding contracts;
• You are at least 18 years old; and,
• You are resident in one of the Serviced Countries.

Access to our Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the Website without notice. We will not be liable if for any reason the Website is unavailable at any time or for any period.

From time to time, we may restrict access to some or all parts of the Website to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

You are responsible for making all arrangements necessary for you to have access to the Website.

After placing an order, you will receive an e-mail from us acknowledging that We have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to availability and acceptance by us, and We will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the “Dispatch Confirmation”). The contract between us (“Contract”) will only be formed when We send you the Dispatch Confirmation.

We will not process your order until payment has been received in full in accordance with the provisions of clause 7.

As soon as you place your order, we start to process your order which means you will not be able to change it before delivery, but you may be able to return your Products under clause 8 of these terms and conditions or under our Returns Policy

The Contract will relate only to those Products whose dispatch We have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

We are entitled to refuse any order made by you for any reason.

When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible.

If you are contracting as a consumer, you may cancel a Contract at any time within seven days, beginning on the day after you received the Products. If you are an EEA user, as per the agreement, you may cancel a Contract any time within 14 days.

In this case, you will receive a full refund of the price paid for the Products in accordance with our Returns Policy.

If you are a contracting as a consumer in the EEA and you cancel your Contract under this clause, We will refund delivery charges you have paid for delivery of the Products to you, although the maximum refund for delivery charges will be the least expensive delivery method We offer to your delivery destination.

Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date of the Dispatch Confirmation, unless there are exceptional circumstances.

If you wish to dispute delivery of your order, you have 14 days starting from the day that the tracking status for you order is updated by the carrier as fulfilled (i.e. updated as delivered to the address set out in the Dispatch Confirmation). We reserve the right to request evidence, before issuing any refund of the price paid and/or any associated delivery costs.

For details on refunds, please refer to our Returns Policy.

We are the owner of all intellectual property rights used in the Website, and in the material published on it. Those works are protected by, inter alia, copyright laws and treaties around the world. All such rights are reserved.

You may, for non-commercial use only, print off one copy, and may download extracts, of any page(s) from the Website for your personal reference and you may draw the attention of others within your organisation to material posted on the Website.

Without prejudice to the foregoing, you must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on the Website must always be acknowledged.

You must not use any part of the materials on the Website for commercial purposes without obtaining a license to do so from us or our licensors.

If you print off, copy or download any part of a Website in breach of these terms of use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

We aim to update the Website regularly and may change the content at any time. If the need arises, we may suspend access to a Website, or close it indefinitely. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

You may link to the home page of any Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

The Website cannot be framed on any other site, nor may you create a link to any part of a Website other than the home page. We reserve the right to withdraw linking permission without notice.

If you wish to make any use of material on the Website other than that set out above, please contact us.

Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

If We do not deliver or if the Products We deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, our only obligation will be, at our option to:

• Make good any shortage or non-delivery or incorrect delivery; or
• Replace or repair any Products that are damaged or defective; or
• Refund to you the amount paid by you for the Products in question.

If you discover that your Product is faulty after 14 days We reserve the right to request evidence, such as images of the defect, before issuing any refund of the price and/or any associated delivery charges.

• We shall have no liability to you for any consequential, special or indirect losses including without limit loss of revenues, profits, contracts, business or anticipated savings damage to or loss of goodwill, reputation or data.
• Without prejudice to the foregoing, our total aggregate liability to you under and/or arising in relation to this contract shall not exceed the amount paid by you for the Products.
• Nothing in this contract shall exclude or limit our liability for death or personal injury due to our negligence or any liability which is due to our fraud or any other liability which We are not permitted to exclude or limit as a matter of law.
• Nothing in this contract shall exclude or limit your statutory rights i.e. Sale of Goods Act 1979 or Consumer Protection Act 1987
• A person who is not a party to this Contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Contract.

We only supply the product for domestic and private use. You agree not to use the product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We do hold Public and Product Liability Insurance covering goods sold, supplied or distributed anywhere in the world.  However, in the event of any claim, this can only be brought within jurisdiction of the United Kingdom. The customer acknowledges this upon purchase of any of our products.

If you order products from the Website for delivery outside the United Kingdom, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on a Website, or on any website linked to it.

Commentary and other materials posted on a Website is not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the Website, or by anyone who may be informed of any of its contents.

Any information posted by a consumer in regards to product and services is reviewed and sorted regularly. Liv Aronia reserve the right to filter and if necessary delete any comments or communication which is of an unkind, racist, sexist, derogatory etc nature, as such comments / words shall be deemed in breach of the websites terms and conditions of use and could therefore effect other users experience of the website, products and services.

If We fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

A waiver by us of any default shall not constitute a waiver of any subsequent default.

No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing through our communication channels for example, e-mail or other electronic means.

You agree to indemnify, defend and hold harmless Liv Aronia, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from, without limitation, your breach of these terms and conditions, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form.

Applicable laws require that some of the information or communications that we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

The contract between you and us is binding on you and us and on our respective successors and assigns.

You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.

We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

• Strikes, lock-outs or other industrial action.
• Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
• Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
• Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
• Impossibility of the use of public or private telecommunications networks.
• The acts, decrees, legislation, regulations or restrictions of any government.

These terms and conditions are to be construed in accordance with the laws of England and Wales and irrespective of your place of domicile, in the event of any dispute associated with these terms and conditions, that dispute shall be subject to the exclusive jurisdiction of the English Courts.

Official Liv Aronia Discount Codes entitle you to an extra percentage (specific to the Discount Code in question) off your next online order from livaronia.com To claim your discount, when in the ‘My Basket’ section of your account there is an option to “Apply Coupon”, which allows you to enter the coupon code in order to apply it to the order.

Discount Codes can only be used once per customer, cannot be used in conjunction with any other promotion or offer, remain our property and are not transferable. There is no cash alternative. Discount codes are excluded from sales and delivery charges although some discount codes could include free shipping.

Goods are supplied subject to our terms and conditions.

From time to time we may run competitions and prize draws (a “Promotion”). Each Promotion will have its own specific terms which will be published on the Website. The following general terms will apply:

• There is no cash alternative to the Promotion prize.
• All entrants must be over the age of 18.
• Our decision is final and no correspondence will be entered into.
• Details of the name and county of the Promotion prize winner will be provided upon written request to anyone who writes within one month of the closing date of the competition.
• No responsibility is accepted for the provision of incorrect information or entries that are not received by us for any reason.
• Promotions are not open to anyone associated with Liv Aronia.

From time to time, we may run special promotions where we offer free gifts with purchases on certain products, or over certain order values. There may be a selection of gifts on offer, and customers may be required to add their choice of free gift to their basket on checkout. The following general terms will also apply:

• Gifts cannot be added to orders retrospectively (i.e. if you forget to add your free gift, we will not be able to add this for you after your order has been placed)
• Gift choices cannot be amended after an order has been placed.
• All free gifts are subject to stock availability.
• We may offer an alternative if the one selected is not available.
• Free gift offers may be withdrawn at any time and without further notice.
• Gift images displayed on the website are for illustration purposes only.
• There is no cash alternative to free gifts.

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on the Website.

We warrant to you that any product purchased from us through the Website will, on delivery, conform in all material respects with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied.

If you have any questions or comments about the terms and conditions you are welcomed to contact us via our contact us page.