Thank you for choosing to be part of our community at Liv Aronia. We are committed to protecting the privacy of the users of our website located at livaronia.com (the “Website”) in compliance with the applicable privacy and personal data laws and regulations.

Our website any products or services we offer shall be together referred to hereunder as the “Services”. This Privacy Policy (the “Privacy Policy”) is intended to describe our practices regarding the information we may collect from you when you use the Services, the manners in which we may use such information, and the options and rights available to you.

This Privacy Policy supplements, and should be read in conjunction with our Terms and Conditions (the “Terms and Conditions”), which provides additional information on the Services. We seek to explain to you in the clearest way possible, what information we collect, how we use it and what rights you have concerning it.

Liv Aronia trading under The Rennix Limited
85 Great Portland Street
First Floor
London
W1W 7LT
United Kingdom

Company No. 11919660
VAT No. GB 340041754

Data Protection Enquiries Email: privacy@livaronia.com

By entering, connecting to, accessing or using the services from Liv Aronia (or any part thereof), you agree to the terms and conditions outlined in this privacy policy, including the collection and processing of your personal information (as defined below).

IF YOU DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MAY NOT ACCESS AND/OR USE THE SERVICE IN ANY MANNER WHATSOEVER, THIS PRIVACY POLICY WILL HELP YOU MAKE INFORMED DECISIONS ABOUT SHARING YOUR PERSONAL INFORMATION WITH US.

PLEASE NOTE: You are not obligated to provide us with any personal information. You hereby acknowledge and agree that you are providing us with such information at your own free will, for the purposes described in our policy ‎below, and that we may use, process and retain such personal information under this privacy policy and subject to any applicable laws and regulations.

Personal Information You Disclose To Us
In summary: We may collect personal information that you provide us such as name, address, contact information, passwords, security data and payment information.

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services when participating in activities using our services or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and our services, the choices you make and the products and features you use. The personal information we collect can include the following:

Name and Company Data: We collect your first and last name, email address, personal address, company name, company address and other similar contact data.

Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.

Payment Data: We collect data necessary to process your payment if you make purchases, such as your card payment number (such as a credit or debit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor Stripe and you should review its privacy policies and contact the payment processor directly to respond to your questions.

Non-Personal Information Automatically Collected
In summary: Some information such as IP address and/or browser and device characteristics are collected automatically when you use our Services, we may link this information with your personal information to improve our services.  

We automatically collect certain information when you visit, use or navigate around our Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, unique cookie identifiers, time of visit, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many other businesses, we also collect information through cookies and similar technologies.

Information Collected From Other Sources
In summary: We may collect limited data from public databases, marketing partners, social media platforms, government portals and other outside sources.

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook, LinkedIn, Instagram, Twitter, YouTube, Pinterest, TikTok), as well as from other third parties. Examples of the information we receive from other sources include social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture, URL and any other information that you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links).

Personal Information You Disclose To Us
In summary: We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and or your consent.

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:
To Send You Marketing And Promotional Communications: We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is under your marketing preferences. You can opt-out of our marketing emails at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS” below).

Deliver Targeted Advertising To You: We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

For other Business Purposes: We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, services, marketing and your experience.

Personal Information You Disclose To Us
In summary: We only share information with your consent, to comply with laws, to protect your rights, or to fulfil business obligations.

We may process or share data based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract.

Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a witness summons (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Vendors, Consultants and Other Third-Party Service Providers

We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, shipping and fulfilment, customs authorities, customer service and marketing efforts. We may allow selected third parties to use tracking technology on our services, which will enable them to collect data about how you interact with our services over time. This information may be used to, among other things, analyse and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

In summary: We only share information with the following third parties.

We only share and disclose your information with the following third parties. We have categorised each party so that you may easily understand the purpose of our data collection and processing practices.

If we have processed your data based on your consent and you wish to revoke your consent, please contact us.

Advertising, Direct Marketing, and Lead Generation: Facebook Audience Network, Active Campaign, Mailchimp, Hubspot and Google.

Communicate and Chat with Users: WhatsApp Business, Facebook Messenger and Raiseaticket.

Retargeting Platforms: Google Ads Remarketing, Facebook Remarketing, Twitter Remarketing, LinkedIn Remarketing, TikTok Remarketing, Pinterest Remarketing.

Social Media Sharing and Advertising: Facebook Ads, Instagram Ads, TikTok Ads, Twitter Ads, Quora Ads, LinkedIn Ads and Pinterest Ads.

Web and Mobile Analytics: Google Analytics, Google Tag Manager and Hotjar Analytics.

Website Hosting: Amazon Web Services, Hetzner, Digital Ocean, CDN Networks and Website Optimisation.

In summary: We do not knowingly collect data from or market to children under 13 years of age.

We do not knowingly solicit data from or market to children under 13 years of age. By using our Services, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 13, please contact us at privacy@livaronia.com 

In summary: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.

To make such a request, please use the contact details provided above in the contact section (clause no. 2). We will consider and act upon any request under applicable data protection laws. We may request the provision of additional information necessary to confirm the identity of the User(s). We may reject requests that are unreasonably repetitive, excessive or manifestly unfounded.

We aim to respond to your request within 30 days.

In summary: We use cookies and various other technologies to collect and store analytics data and other information when users use our services as well as for personalisation and advertising purposes.

The cookies we use include both first party and third party cookies.

Cookies are small text files sent and saved on your device that allows us to identify visitors of our websites and facilitate the use of our site and to create aggregate information of our visitors. This helps us to improve our service and better serve our customers. Cookies will not harm your device or files. We use cookies to tailor our site and the information we provide following the individual interests of our Customers. Cookies are also used for tracking your browsing habits and for targeting and optimising advertising, both on our site as well as on other sites you may visit.

We also use cookies for integrating our social media accounts on our Services.

Most web browsers and some mobile operating systems and mobile applications are set to accept cookies by default. Also, some of these include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. Should you not have that feature, you might prefer to set your web browser to remove and to reject cookies, or to alert when cookies are being sent. For example, the following links provide information on how to adjust the cookie settings on some popular browsers:

Safari
Google Chrome
Internet Explorer
Mozilla Firefox

Please note that some parts of our site may not function properly if the use of cookies is rejected.

In Summary: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment. We urge you to use the strongest password combination available on your mobile device and employ reasonable physical security means to protect unauthorised access to your devices.

In Summary: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law such as tax, accounting or other legal requirements. The storage period depends on the nature of the information and the purposes of the processing. The maximum period may, therefore, vary peruse.

Storage periods reflects the time frames we need for legitimate business purposes to process your personal information and afterwards, we will either delete or anonymise it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

In Summary: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time to provide the best service that we’re capable of. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

If you have any questions or comments about this privacy policy you are welcomed to contact our Data Protection Team by emailing privacy@livaronia.com and we will make an effort to reply within a reasonable timeframe.